Highly skilled Mystery Shoppers provide comprehensive reports on front line staff, cash procedures and sales recording
How we can help
Many companies are not afforded the opportunity to oversee day-to-day business operations to ensure that employees are acting professionally and with the integrity entrusted to them. Franklin National understands the challenges posed by lacking information regarding employee actions. As part of our dedication to your business success we offer Mystery Shoppers who are trained in completing Employee Integrity Reports, which gather information to allow you a hands on view in order to protect your bottom line. As with all of our services we create a customized report tailored to your company that specifically addresses your operations and concerns that is completed by our Mystery Shopper.
We are grateful for the hard work and exemplary service provided by Judy and her Team. They are knowledgeable, responsive and thorough, and continually give our organization great support"
Some of the information our Mystery Shoppers are trained in observing includes associate behavior and payment recording, ensuring proper business hours are being followed, closing responsibilities being carried out in a correct and complete manner, as well as verification of proof of purchase for any and all merchandise. With this crucial information clients are able to target problem locations and behaviors effectively and eliminate issues at the root to promote an employee work culture that is based on integrity and promotes an environment in which your business can thrive.